This California Privacy Rights Notice supplements the Privacy Policy of RipCity Trading Cards & Collectibles and explains privacy rights that may be available to California residents under the California Consumer Privacy Act, as amended (“CCPA”).

This notice applies to the extent the CCPA applies to RipCity Trading Cards & Collectibles and to the personal information involved in a particular request.

About RipCity

RipCity Trading Cards & Collectibles is an independent trading card and collectibles retailer operated by Hunter Branson. We operate an online store and a physical retail location in Waite Park, Minnesota.

Your California privacy rights

Subject to applicable law, exceptions and verification requirements, California residents may have the following rights.

Categories of personal information

Depending on how you interact with RipCity, we may collect categories of information such as the following.

Sources of personal information

Depending on your interaction with the store, personal information may come from:

• Information you provide directly
• Orders and transactions you complete with us
• Communications with our customer-support team
• Our website and Shopify ecommerce platform
• Cookies and similar technologies
• Payment and fraud-prevention providers
• FedEx and other service providers involved in supporting an order

Why we use personal information

We may use applicable personal information to:

• Process and fulfill orders
• Process payments and approved refunds
• Arrange FedEx delivery and tracking
• Manage pre-orders and reservations
• Provide customer support
• Manage returns and cancellations
• Detect and prevent fraud or misuse
• Operate, secure and improve the website
• Maintain transaction and business records
• Comply with applicable legal, tax and accounting requirements

Disclosure of personal information

We may disclose personal information where reasonably necessary to operate the store, including to:

• Shopify, which provides our ecommerce platform.
• Payment providers, including Shopify Payments, to process transactions and refunds.
• FedEx, to ship orders and provide tracking.
• Website and technical service providers, where needed to operate, secure or improve the Site.
• Professional advisers, where reasonably necessary.
• Legal or government recipients, where disclosure is required or permitted by applicable law.

Sale, sharing and advertising-related privacy choices

California law gives consumers certain opt-out rights when a covered business engages in activities that qualify as the sale or sharing of personal information.

The exact privacy choices available on RipCity depend on the website technologies, advertising services, analytics tools and other services currently in use.

Opt-out preference signals

California privacy law recognizes qualifying opt-out preference signals as a method for communicating certain sale or sharing opt-out choices.

Where RipCity is required to recognize an applicable signal, supported signals will be handled in accordance with applicable California privacy requirements.

How to submit a California privacy request

To submit an applicable request to know, delete or correct personal information, email:

Please tell us which privacy right you would like to exercise and provide enough information for us to locate the relevant records.

Identity verification

Before providing, deleting or correcting certain personal information, we may need to verify that the person making the request is the consumer to whom the information relates.

Verification may involve matching information you provide with information already associated with an order, transaction or customer record. We will request only information reasonably necessary for the request and verification process.

Response timing

Where the applicable CCPA request procedures apply, we generally confirm receipt of a request to know, delete or correct within 10 business days.

We generally provide a substantive response to a verifiable request within 45 calendar days after receipt.

Where additional time is permitted and reasonably necessary, the response period may be extended by an additional 45 calendar days. If an extension is used, notice will be provided as required by applicable law.

Authorized agents

Where permitted by California law, you may designate an authorized agent to submit certain privacy requests on your behalf.

We may request reasonable proof that the agent is authorized to act for you and may verify your identity directly where permitted or required.

Cost of submitting a request

We do not ordinarily charge a fee for processing a valid privacy request. Where applicable law permits a fee or allows a request to be declined because it is manifestly unfounded, excessive or repetitive, we may act as permitted by law.

Non-discrimination

We will not unlawfully deny goods or services, charge a different price, provide a different level of service or otherwise discriminate against you because you exercised an applicable California privacy right.

Our main Privacy Policy

This California notice supplements our main Privacy Policy.

Please review our Privacy Policy for more information about the personal information we collect, how it is used, service providers, retention, security, cookies and other privacy practices.

Changes to this notice

We may update this California Privacy Rights Notice when our practices, website services or applicable privacy requirements change. The latest version will be published on this page with an updated date.

Contact RipCity