Terms of service

RipCity Trading Cards & Collectibles

Terms of Service

Last updated: 16 August 2026

These Terms of Service explain the conditions that apply when you browse ripcitytradingcards.shop , place an online order, purchase or reserve a pre-order product, or otherwise use services provided by RipCity Trading Cards & Collectibles.

Please read these Terms together with our Privacy Policy, Shipping Policy, Refund & Return Policy, Payment Information, Pre-Order Policy and Your Privacy Choices page.

Important information

Nothing in these Terms is intended to waive, restrict or replace any consumer right or remedy that cannot lawfully be waived under applicable U.S. federal or state law. Where applicable law provides stronger protection, that protection continues to apply.

1. About RipCity

RipCity Trading Cards & Collectibles is an independent trading card and collectibles retailer operated by Hunter Branson. We sell physical products through our online store and operate a physical retail location in Waite Park, Minnesota.

Business, store and dispatch address
RipCity Trading Cards & Collectibles
26 2nd Ave S
Waite Park, MN 56387
United States

Email: support@ripcitytradingcards.shop

Phone: +1 320-310-2823

These Terms primarily apply to purchases made through our online store. Purchases completed directly in our physical store may be subject to separate in-store procedures, while applicable legal rights remain unaffected.

2. Using our website

You may use our website to browse products, place genuine orders, review store information, manage applicable customer features and contact RipCity.

You must not use the website to:

  • Carry out unlawful, fraudulent, deceptive or misleading activity
  • Use payment information without authorization from the account holder
  • Attempt to access accounts, systems or restricted areas without authorization
  • Introduce malicious code or interfere with website operation or security
  • Use automated systems to submit false orders or disrupt normal website operation
  • Copy or commercially exploit protected website content without permission or another lawful basis

We may reasonably restrict access, reject activity or cancel suspicious transactions where necessary to protect customers, payment systems, our website or our business.

3. Who may place an order

An online order should be placed by someone who is legally able to enter into the transaction and authorized to use the payment method selected at checkout.

Where appropriate, purchases involving a younger customer should be completed with the involvement of a parent or legal guardian.

4. Products and descriptions

We take reasonable care to present product names, descriptions, specifications, photographs, condition information and other product details accurately.

Please be aware that:

  • Colors may appear slightly different depending on screen or device settings
  • Manufacturers may update packaging or artwork
  • Minor packaging variations may occur without changing the underlying product
  • Collectibles may have product-specific condition information where applicable
  • Measurements and dimensions may be approximate unless stated otherwise

If a listing contains a material error that affects your order, contact us so we can review the appropriate resolution.

5. Trading cards, slabs and sealed products

Some products sold by RipCity are collectible items whose value or desirability may depend on edition, set, printing, grading, packaging or condition.

Customers should review the applicable product description and available images before purchasing.

Factory-sealed trading card products must remain unopened with their factory seals intact to qualify for a standard return under our Refund & Return Policy.

6. Prices and currency

Product prices are displayed in U.S. dollars (USD) unless the website clearly states otherwise.

The product price displayed and confirmed during checkout is the price charged for that transaction, subject to correction of a clear pricing or listing error before fulfillment.

Standard shipping within the United States is free on eligible online orders with no minimum purchase requirement.

7. Sales tax

Applicable sales tax is calculated and displayed during checkout based on the transaction, delivery destination and applicable tax rules.

8. Product availability

Products are offered subject to availability. Adding a product to your cart does not necessarily reserve inventory.

Inventory errors, simultaneous purchases, damaged stock or other circumstances may occasionally make a product unavailable after an order is submitted.

If we cannot provide a paid product, we will not substitute a materially different product without your agreement. The affected item may instead be canceled and refunded to the original payment method.

9. Payment

RipCity currently uses Shopify Payments to process online payments.

The specific cards, wallets or other payment options available for a transaction are those displayed during checkout. We do not promise that every possible Shopify Payments option will be available for every customer or transaction.

Only payment methods actually displayed during checkout are accepted for the applicable online order.

Complete card details are entered through the secure checkout and handled by the applicable payment provider. RipCity does not receive or store your complete payment-card number through the standard online checkout.

Transactions may be subject to authorization, fraud-prevention and security checks. An order may be declined or canceled where payment cannot be authorized or where there is a reasonable security concern.

10. Placing and accepting an order

When you submit an online order, you are offering to purchase the selected products under these Terms and the information presented during checkout.

An order-confirmation email confirms that we received your order. It does not by itself guarantee that every item will ultimately be available or fulfilled.

We may decline or cancel all or part of an order where reasonably necessary, including where:

  • A product is unavailable
  • Payment cannot be authorized
  • The shipping information is incomplete or invalid
  • A clear pricing or listing error has occurred
  • A purchase limit applicable to a product has been exceeded
  • We reasonably suspect fraud, misuse or unauthorized payment activity

If we cancel a paid item or order, the applicable amount will be returned to the original payment method.

11. U.S. shipping

Shipping summary
  • Shipping area: United States only
  • Standard shipping charge: Free
  • Processing time: 1–3 business days
  • Transit time: 2–4 business days
  • Total estimated delivery time: 3–7 business days
  • Carrier: FedEx
  • Tracking: Provided after shipment

In-stock orders are normally processed within 1–3 business days and then require an estimated 2–4 business days in transit.

Delivery estimates are not guaranteed arrival dates. Severe weather, holidays, carrier disruptions and other circumstances may affect transit.

Full shipping terms, including tracking, delayed shipments, missing parcels and shipping-address issues, are provided in our Shipping Policy.

12. Shipping delays

If circumstances prevent us from shipping an order within an applicable promised timeframe, we will handle the delay in accordance with applicable requirements, which may include contacting the customer about the delay and providing an appropriate cancellation or refund option.

Carrier transit delays that occur after a parcel has been dispatched are handled separately under our Shipping Policy.

13. Online local pickup

Local pickup is not currently offered for orders placed through our website. Online orders are fulfilled through the shipping process described in our Shipping Policy.

14. Pre-orders and presales

RipCity may offer selected products for pre-order or presale before their official release or availability date.

Unless the applicable product page clearly states otherwise:

  • Payment is collected when the pre-order is placed
  • The purchase price is locked when the order is completed
  • The product is expected to ship on or shortly after its applicable release date
  • Release dates may change when manufacturers or distributors revise availability
  • An eligible pre-order may be canceled for a full refund before shipment
  • If RipCity cannot fulfill the confirmed pre-order, the affected amount will be refunded

If a single order contains both in-stock and pre-order products, the order normally ships together when all products are available.

Full rules concerning release dates, allocation changes, cancellations, mixed orders and refunds are provided in our Pre-Order Policy.

15. Cancellations, returns and refunds

To request cancellation before shipment, contact us as soon as possible. We will try to stop the order, although cancellation cannot be guaranteed once fulfillment or carrier processing has begun.

Eligible online purchases may be returned within 30 days of delivery in accordance with our Refund & Return Policy.

RipCity provides a prepaid return shipping label for approved eligible returns and does not charge a restocking fee.

Once a returned item has been received, inspected and approved, RipCity normally processes the approved refund within 5–10 business days, subject to any shorter period required by applicable law.

Full eligibility conditions, sealed-product restrictions, damaged-item procedures and refund information are provided in our Refund & Return Policy.

16. Damaged, defective or incorrect products

If an order arrives damaged, defective, incomplete or different from what you ordered, contact us as soon as possible and provide your order number.

Depending on the circumstances and product availability, an appropriate resolution may include a replacement, refund or prepaid return instructions. Applicable legal rights remain unaffected.

17. Payment disputes

If you believe there is a billing, product, shipping or refund problem, you are welcome to contact RipCity so that we can review the issue and try to resolve it.

Nothing in these Terms requires you to waive any valid right you may have to dispute a transaction with your card issuer, bank or payment provider.

18. Website content and intellectual property

Website text, original descriptions, photographs, graphics, layouts and RipCity branding may be owned by us or used with appropriate authorization.

You may browse the website and save reasonable information for personal, non-commercial use.

You must not reproduce, republish, distribute, sell or commercially exploit protected content without permission or another lawful basis. Third-party trading card, game, manufacturer and product names remain the property of their respective owners.

19. Reviews, feedback and submissions

If you voluntarily submit feedback, a review, suggestion or other communication, you must not knowingly provide unlawful, fraudulent, infringing, abusive or misleading material.

We may use customer feedback to improve our products, website or service. We will handle personal information associated with communications in accordance with our Privacy Policy.

20. External websites and services

Our website or emails may contain links to independent third-party services such as FedEx tracking, Shopify services, payment providers, Google Maps or social-media platforms.

Those third-party services operate under their own terms and privacy practices. RipCity does not control unrelated third-party websites or services.

21. Website availability

We take reasonable steps to keep the website available and operating properly, but uninterrupted or error-free access cannot be guaranteed.

Parts of the website may occasionally be unavailable because of maintenance, security, technical problems, service-provider outages or operational changes.

22. Disclaimers and limitations

To the maximum extent permitted by applicable law, the website and its general informational content are provided without warranties beyond those that cannot lawfully be excluded.

We are not responsible for indirect or consequential losses to the extent such exclusions are permitted by applicable law.

Nothing in these Terms excludes or limits responsibility that cannot legally be excluded or limited, including responsibility arising from:

  • Fraud or fraudulent misrepresentation
  • Willful misconduct where liability cannot legally be waived
  • Applicable consumer-protection obligations
  • Any other liability that applicable law does not permit us to exclude or limit

23. Events outside our reasonable control

An order or website service may occasionally be affected by circumstances outside our reasonable control, including severe weather, transportation disruption, carrier-network issues, widespread technical failures, natural disasters or other similar events.

Where this occurs, we will take reasonable steps to manage the situation and will continue to honor rights and remedies that apply under law.

24. Privacy

Personal information is handled as described in our Privacy Policy.

Additional privacy controls and applicable state privacy choices are described on our Your Privacy Choices and California Privacy Rights pages.

25. General provisions

Severability
If a provision of these Terms is found invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
No waiver
If we do not immediately enforce a provision or right, that does not automatically mean the provision or right has been waived.
Policies and checkout information
These Terms should be read together with the policies referenced above and the product, price, shipping, payment and pre-order information displayed before checkout.
Updates
We may update these Terms when our website, services, policies or applicable requirements change. The current version will be published on this page with an updated date.

26. Governing law

To the extent permitted by applicable law, these Terms are governed by the laws of the State of Minnesota.

Nothing in this section prevents a consumer from relying on mandatory protections, remedies or courts that applicable law makes available to them.

27. Contact RipCity

Email: support@ripcitytradingcards.shop

Phone: +1 320-310-2823

Business and store address:

RipCity Trading Cards & Collectibles
26 2nd Ave S
Waite Park, MN 56387
United States

Get directions on Google Maps

Store opening hours
Monday: Closed
Tuesday: 12:00 PM–7:00 PM
Wednesday: 12:00 PM–7:00 PM
Thursday: 12:00 PM–7:00 PM
Friday: 11:00 AM–8:00 PM
Saturday: 10:00 AM–8:00 PM
Sunday: 11:00 AM–5:00 PM